Incoming Calls
Keep new enquiries visible to the right team.
Calls
Turn more hotel enquiries into bookings.
Monitor incoming, outgoing and missed calls, recordings, follow-ups and staff conversion performance.
Core capabilities
Everything the Calls team needs to move.
Purpose-built tools that share the same hotel data and operating context.
Outgoing Tracking
Follow sales and guest calls with clear activity history.
Missed Calls
Bring unanswered demand back into a follow-up queue.
Call Recordings
Review conversations when recording is enabled.
Follow-up Reminders
Make the next action clear and time-bound.
Conversion Tracking
Connect call activity with booking outcomes.
Connected workflow
From first action to clear outcome.
- Capture the enquiry
- Assign the follow-up
- Continue the conversation
- Track the booking outcome
Part of one platform
Powerful alone.
Better together.
Calls shares context with the products around it, helping information move without duplicate work.
See Calls in action